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2025 APCO International Annual Conference

2025 APCO International Annual Conference

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  1. Kimberly Miller Succession Planning: Why You Can't Wait Any Longer!
    Succession Planning: Why You Can't Wait Any Longer!
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    • Presenter(s): Kimberly Miller;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: Every Center knows the importance of training and... Read More
  2. Lori Stone & more Surplus to Solution: A High-Tech Mobile Command Hub
    Surplus to Solution: A High-Tech Mobile Command Hub
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    • Presenter(s): Lori Stone; Will Drewery;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: This session will explore how Isle of Wight... Read More
  3. Dustin McKinney Swapping Out Wings While Flying An Interop Story
    Swapping Out Wings While Flying An Interop Story
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    • Presenter(s): Dustin McKinney;
    • Session Length: 60 minutes
    • Date: Jul 28, 2025
    • Description: At the end of this session, participants will be... Read More
  4. Charles Hardnett & more TAK in Action: Use Cases from the Field
    TAK in Action: Use Cases from the Field
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    • Presenter(s): Charles Hardnett; Amos Halava; Jennifer McIntyre;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: TAK, a robust situational awareness platform... Read More
  5. Tony Keefe & more Teamwork and Collaboration
    Teamwork and Collaboration
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    • Presenter(s): Tony Keefe; Travis Solem;
    • Session Length: 60 minutes
    • Date: Jul 29, 2025
    • Description: Behind every successful 911 response is a team of... Read More
  6. Desmond Harris Telling The Story: Sharing Your Agency with the World
    Telling The Story: Sharing Your Agency with the World
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    • Presenter(s): Desmond Harris;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: The stories of 911 professionals often go untold.... Read More
  7. Kari Morrissey The day I STAYED!
    The day I STAYED!
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    • Presenter(s): Kari Morrissey;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: The day I STAYED! And why I'm glad I did. Learn... Read More
  8. Megan Bixler The Double-Edged Sword of AI in Emergency Communications
    The Double-Edged Sword of AI in Emergency Communications
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    • Presenter(s): Megan Bixler;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: AI is becoming ubiquitous within emergency... Read More
  9. Halcyon Frank The Effective Trainer
    The Effective Trainer
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    • Presenter(s): Halcyon Frank;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: Recent research has greatly improved our... Read More
  10. Jennifer Powers The Night Life: Thriving in Your New Norm
    The Night Life: Thriving in Your New Norm
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    • Presenter(s): Jennifer Powers;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: Always tired & can't seem to catch up on sleep?... Read More
  11. Sharon Miller This is Going to Court: Customer Service on Trial
    This is Going to Court: Customer Service on Trial
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    • Presenter(s): Sharon Miller;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: This session highlights the critical role of 911... Read More
  12. Danielle Harris TikTok the Time to Start Your Community Engagement is Now!
    TikTok the Time to Start Your Community Engagement is Now!
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    • Presenter(s): Danielle Harris;
    • Session Length: 60 minutes
    • Date: Jul 28, 2025
    • Description: Highlighting my journey from 911 supervisor and... Read More
  13. Joe Serio Toxic Culture: 911's Biggest Emergency
    Toxic Culture: 911's Biggest Emergency
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    • Presenter(s): Joe Serio;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: No description available.
  14. Shannon Polito Training Can Be Fun For Everyone
    Training Can Be Fun For Everyone
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    • Presenter(s): Shannon Polito;
    • Session Length: 60 minutes
    • Date: Jul 28, 2025
    • Description: Adult Learning Theory (ALT) has been the standard... Read More
  15. Casey Miller Training Program Development
    Training Program Development
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    • Presenter(s): Casey Miller;
    • Session Length: 60 minutes
    • Date: Jul 28, 2025
    • Description: Establishing a strong training program is vital... Read More
  16. Miguel Alvarado Training Team Tune-Up: Empowering CTOs and Instructors
    Training Team Tune-Up: Empowering CTOs and Instructors
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    • Presenter(s): Miguel Alvarado;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: Significant advancement in our understanding of... Read More
  17. Raj Dayalan Transforming Public Safety with Advanced Connectivity
    Transforming Public Safety with Advanced Connectivity
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    • Presenter(s): Raj Dayalan;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: Future smart cities will utilize advanced public... Read More
  18. Shannon White Trauma Tapping - Change your Energy
    Trauma Tapping - Change your Energy
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    • Presenter(s): Shannon White;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: What do you do when life gets bigger than you? In... Read More
  19. Kameo Harlan Turning Mistakes into Confidence and Growth
    Turning Mistakes into Confidence and Growth
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    • Presenter(s): Kameo Harlan;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: This session will highlight the importance of... Read More
  20. Kylie Slayton Turning Off When You're Expected to Always Be On
    Turning Off When You're Expected to Always Be On
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    • Presenter(s): Kylie Slayton;
    • Session Length: 60 minutes
    • Date: Jul 28, 2025
    • Description: As leaders, we're expected to always be... Read More
  21. Matt Gruenwald Unlocking The Spectrum
    Unlocking The Spectrum
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    • Presenter(s): Matt Gruenwald;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: With autism rates rising both nationally and... Read More
  22. Don Redmond Using Live Streaming Technology to Improve Response Times
    Using Live Streaming Technology to Improve Response Times
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    • Presenter(s): Don Redmond;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: As law enforcement grapples with rising call... Read More
  23. Karima Holmes & more Using STIR/SHAKEN to Prevent SWATTING
    Using STIR/SHAKEN to Prevent SWATTING
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    • Presenter(s): Karima Holmes; Sridhar Kowdley; AJ Renold; Scott Straub;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: Swatting incidents are on the rise in the United... Read More
  24. Crystal Lawrence & more What is NG9-1-1: Fact or Fiction
    What is NG9-1-1: Fact or Fiction
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    • Presenter(s): Crystal Lawrence; Stephen Devine;
    • Session Length: 60 minutes
    • Date: Jul 28, 2025
    • Description: This session will briefly introduce key concepts... Read More
  25. Renee Gordon & more When a Teammate Has Cancer or Other Long Term Illness
    When a Teammate Has Cancer or Other Long Term Illness
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    • Presenter(s): Renee Gordon; Lauren Pickeral;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: Two call takers and the director struck with... Read More
  26. Justin Cain & more When Disaster Strikes: How the FCC and TERT Step In
    When Disaster Strikes: How the FCC and TERT Step In
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    • Presenter(s): Justin Cain; Shawn Cochran; Bill Kang; Rebecca Clinton;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: Representatives from the FCC's Public Safety and... Read More
  27. Sheila Hanna Kirkland When The Emergency Is Your Own
    When The Emergency Is Your Own
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    • Presenter(s): Sheila Hanna Kirkland;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: Sheila never expected her career in public safety... Read More
  28. Larry Emmett Where Do We Run To? -- Indoor Location for Public Safety
    Where Do We Run To? -- Indoor Location for Public Safety
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    • Presenter(s): Larry Emmett;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: For more than 35 years it has been possible to... Read More
  29. Matt Harwell WHY: It Matters!
    WHY: It Matters!
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    • Presenter(s): Matt Harwell;
    • Session Length: 60 minutes
    • Date: Jul 27, 2025
    • Description: In the context and framing of Simon Sinek,... Read More
  30. Jennifer Harder & more You Will Never Walk Alone
    You Will Never Walk Alone
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    • Presenter(s): Jennifer Harder; LuAnn Gatti; Paul Rolinski; Travis Hull;
    • Session Length: 60 minutes
    • Date: Jul 30, 2025
    • Description: Search and Rescue (SAR) teams face some of their... Read More
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