Using Live Streaming Technology to Improve Response Times
- Presenter(s): Don Redmond
- Session Length: 60 minutes
- Date: Jul 27, 2025
As law enforcement grapples with rising call volumes and staffing shortages, response times are impacted, and community expectations increase. This session will explore innovative solutions, including live streaming 911 calls and the Drone as First Responder (DFR) program. Learn how real-time audio from 911 calls and drones arriving within 90 seconds enhance situational awareness, improve officer safety, and optimize resource allocation. Retired Captain Don Redmond will share insights from his experience leading the first agency to successfully implement both technologies.
Learning Objectives:
- At the culmination of this session, participants will be able to understand the benefits and challenges of live streaming video with the agency drone program and its impact on emergency communication centers.
- At the culmination of this session, participants will be able to identify the different use cases for drone videos in law enforcement agencies.
- At the culmination of this session, participants will be able to analyze and understand the importance of having policies and procedures identifying when dispatchers should be allowed to view real-time drone videos.
description
As law enforcement grapples with rising call volumes and staffing shortages, response times are impacted, and community expectations increase. This session will explore innovative solutions, including live streaming 911 calls and the Drone as First Responder (DFR) program. Learn how real-time audio from 911 calls and drones arriving within 90 seconds enhance situational awareness, improve officer safety, and optimize resource allocation. Retired Captain Don Redmond will share insights from his experience leading the first agency to successfully implement both technologies.Learning Objectives:
- At the culmination of this session, participants will be able to understand the benefits and challenges of live streaming video with the agency drone program and its impact on emergency communication centers.
- At the culmination of this session, participants will be able to identify the different use cases for drone videos in law enforcement agencies.
- At the culmination of this session, participants will be able to analyze and understand the importance of having policies and procedures identifying when dispatchers should be allowed to view real-time drone videos.
