Life-Saving Connections Through 911 Education
- Presenter(s): Cortney Lyskoski
- Session Length: 60 minutes
- Date: Jul 28, 2025
This course provides 911 professionals with the essential tools to launch and grow community outreach programs. It covers key areas such as branding, relationship-building, and creating effective content, with an emphasis on starting small with one community group. Participants will learn how to educate the public about emergency communications, build trust, and empower communities. The course also highlights how every interaction presents an opportunity to save lives, improve public understanding, and recruit future dispatchers, ultimately fostering stronger connections between emergency services and the communities they serve.
Learning Objectives:
- Understand the Basics of Community Outreach: Participants will learn how to launch a community outreach program by focusing on key elements such as branding, relationship-building, and creating effective content to educate the public about emergency communications.
- Empower Communities Through Education: Participants will recognize how starting small with one community group can lead to impactful engagement, ultimately fostering trust and improving public understanding of when and how to use 911.
- Equip 911 Professionals to Recruit and Inspire: Participants will learn how every interaction in outreach efforts can be an opportunity to recruit future dispatchers, save lives, and empower both employees and community members.
description
This course provides 911 professionals with the essential tools to launch and grow community outreach programs. It covers key areas such as branding, relationship-building, and creating effective content, with an emphasis on starting small with one community group. Participants will learn how to educate the public about emergency communications, build trust, and empower communities. The course also highlights how every interaction presents an opportunity to save lives, improve public understanding, and recruit future dispatchers, ultimately fostering stronger connections between emergency services and the communities they serve.Learning Objectives:
- Understand the Basics of Community Outreach: Participants will learn how to launch a community outreach program by focusing on key elements such as branding, relationship-building, and creating effective content to educate the public about emergency communications.
- Empower Communities Through Education: Participants will recognize how starting small with one community group can lead to impactful engagement, ultimately fostering trust and improving public understanding of when and how to use 911.
- Equip 911 Professionals to Recruit and Inspire: Participants will learn how every interaction in outreach efforts can be an opportunity to recruit future dispatchers, save lives, and empower both employees and community members.
