Strategies for Managing 9-1-1 System Outages
- Presenter(s): Kimberly Kuszak
- Session Length: 60 minutes
- Date: Jul 28, 2025
This session focuses on equipping attendees with essential strategies to prepare for, mitigate, respond to, and recover from 9-1-1 system outages. Participants will explore the various types of outages, effective response measures, and best practices for managing each scenario. Additionally, the session will provide actionable community outreach strategies to enhance public awareness and preparedness before and during potential outages.
Learning Objectives:
- Understand the Types and Causes of Outages: Gain insight into the various forms of 9-1-1 system disruptions, including system failures, natural disasters, cyberattacks, and power/connectivity issues.
- Learn Strategies to Prepare for and Mitigate Impact: Explore proactive measures such as risk assessments, redundancy planning, and personnel training to reduce outage vulnerabilities.
- Explore Effective Response and Recovery Techniques: Develop a comprehensive understanding of response measures during outages and evaluate post-outage recovery practices to ensure continuous improvement.
description
This session focuses on equipping attendees with essential strategies to prepare for, mitigate, respond to, and recover from 9-1-1 system outages. Participants will explore the various types of outages, effective response measures, and best practices for managing each scenario. Additionally, the session will provide actionable community outreach strategies to enhance public awareness and preparedness before and during potential outages.Learning Objectives:
- Understand the Types and Causes of Outages: Gain insight into the various forms of 9-1-1 system disruptions, including system failures, natural disasters, cyberattacks, and power/connectivity issues.
- Learn Strategies to Prepare for and Mitigate Impact: Explore proactive measures such as risk assessments, redundancy planning, and personnel training to reduce outage vulnerabilities.
- Explore Effective Response and Recovery Techniques: Develop a comprehensive understanding of response measures during outages and evaluate post-outage recovery practices to ensure continuous improvement.
